Frequently Asked Questions

Frequently Asked Questions

1. Are Fragnova perfumes long lasting?
Yes. Our perfumes are Eau de Parfum (EDP) and are designed to provide long lasting performance. Longevity may vary depending on skin type, weather, and usage.

2. What is the size of your perfume bottles?
Most of our perfumes are available in 50ml bottles. We also offer a Discovery Set with 5ml samples.

3. How long does shipping take?
Orders are usually delivered within 3 to 5 working days across Pakistan.

4. What are the shipping charges?
Shipping charges are shown during checkout before you place your order.

5. What payment methods do you accept?
We accept Cash on Delivery (COD) and other payment options available at checkout.

6. Can I return or exchange a perfume?
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery. We will help resolve the issue according to our return policy.

7. Are your perfumes original?
Fragnova offers premium fragrances made with high quality ingredients. Each perfume is carefully crafted to deliver an excellent fragrance experience.

8. How can I contact Fragnova?
You can reach us through our Contact Us page or WhatsApp for any questions or support.