Terms of Service

1. General Information

Fragnova is an online perfume store providing premium fragrances in Pakistan. By using our website and placing an order, you agree to these terms.

1. Product Information

We try our best to display accurate product details, prices, images, and descriptions. Slight differences in color or appearance may occur due to screen settings.

1. Orders

Once an order is placed, customers are responsible for providing correct name, address, and contact details. We reserve the right to cancel orders in case of incorrect information or other issues.

1. Payment

We offer available payment methods shown at checkout. Customers must provide accurate payment information when required.

1. Shipping

Orders are processed and delivered according to our shipping policy. Delivery times may vary due to circumstances beyond our control.

1. Returns and Exchanges

Returns and exchanges are handled according to our Return & Refund Policy.

1. Website Usage

Customers agree not to misuse the website or attempt any activity that may harm the website or business.

1. Contact Us

For any questions regarding these terms, contact us through our Contact Us page.